Returns information
Our products have a 30 Day Change of Mind Policy. We can accept returns and exchanges as long as they adhere to the conditions below:
We allow returns for replacement or refund, provided the items are still sealed in their original packaging and in their original condition. Before starting the return process, please get in touch with us.
The buyer is responsible for the return shipping costs, and it's crucial to pack the items securely to prevent damage during transit. A full refund cannot be guaranteed if the returned items are damaged or incomplete. Please make sure to include your order number in the return parcel. Providing your tracking number and order number will speed up the refund process.
If you would like to exchange an item after it has been dispatched, you'll be responsible for the postage of the new item. For exchanges, feel free to contact us through our store contact form.
Please reach out to us if you have any queries, we are always happy to help.
If you have received an incorrect item, please get in touch with us via our contact form so we can assist you as soon as possible.